- The ability to intercept voice conversations in Zoom has been added. To enable interception, edit the agent profile in the Admin Console:
1. Go to the Messenger Interception tab.
2. open the Advanced Web Communication Protocol settings.
3. activate the Enable Zoom Interception option.
4. Perform the setup.
- The ability to intercept voice conversations in the Telegram messenger has been added. To enable interception, edit the agent profile in the Admin Console:
1. Go to the Messenger Interception tab.
2. Open the Advanced Web Communication Protocol settings.
3. activate the Enable Telegram Interception option.
4. Perform the setup. (Make sure the Enable Telegram Interception option is active.)
- The ability to intercept voice messages in the Microsoft Teams messenger has been added. To enable interception, edit the agent profile in the Administrator Console:
1. Go to the Network traffic control tab.
2. open the Advanced Web Communication Protocol settings.
3. Select the Web messengers tab.
4. Activate the Intercept Microsoft Teams option.