General questions
- Where can I get help with regard to the SecureTower system?
You can request assistance from the sales department by phone +375 (17) 311-10-14 or the manager, you communicate with, as well as the support service of Falcongaze by phone +375 (17) 311-10-14. Besides, you can send any general questions to e-mail contact@falcongaze.com. You can contact the technical support service by e-mail support@falcongaze.com, and with the sales department – by e-mail sales@falcongaze.com.
- Is SecureTower a software or hardware product?
SecureTower is an exclusively software product which can be installed on a dedicated server or a virtual machine under the control of Windows OS. It should be mentioned that a possibility of data capturing by a few methods is implemented in the program, and if a centralized method is used, it is necessary to provide a network commutator with an option of traffic mirroring to a separate port. It is not necessary, if the data are captured by means of agents, from a logging box or proxy server with ICAP support.
- What is SecureTower?
SecureTower is a software product, developed by Falcongaze, providing prevention of corporate data leakage and comprising a wide range of means for analysis of the staff performance efficiency. SecureTower contributes to implementation of a comprehensive approach to confidential information protection and is a powerful instrument of management of reputational, operational and even legal risks. It provides optimization of the company’s business processes and its economic and information security.